title: 'Self Service BI: doing a Customer 360 by querying and joining Salesforce, Marketing and log datasets' author: admin type: post date: 2018-01-10T21:44:29+00:00 url: /self-service-bi-doing-a-customer-360-by-querying-and-joining-salesforce-marketing-and-log-datasets/ sf_thumbnail_type:
In this demo we use the Editor to query credit card transaction data that is saved in an object store in the cloud (here S3) and in a Kudu table. The demos leverages the Data Catalog search and tagging as well as the Query Assistant.
Note: Do it Yourself! The queries and data are freely available on demo.gethue.com.
Scenario: Digital Services International
You recently launched a new streaming service:
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<span style="font-weight: 300;">VP wants to understand support impact of this launch</span>
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<span style="font-weight: 300;">Marketing wants to use this to better target campaigns</span>
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Goal: Build a 360-degree view of your customers to understand the support costs, product usage, time-to-resolution, and current activity in marketing channels
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What we’ll cover: